Beauty Tips – Return policy 2022

Return of Products

• The Customers are entitled to return Products for any reason within 28 days from receiving them, provided that we are informed and the return shipping is organised through us. Products should be all in their original packaging and with no harm.
• In such a case, we are responsible for return costs unless the product is damaged or opened in anyway.

Undelivered Orders

• If the customer fails to collect their order from a collection point, or if the customer address is either incorrect or the address not accessible, the item may be returned to us. In this instance, only the value of product(s) supplied will be refunded MINUS the return postage costs incurred. 

Damaged Products

• The customer shall notify us immediately following a complaint regarding a Damaged Product with photographic evidence if possible (within 5 days).
• All products are 100% original and sourced from the leading European Wholesalers. Any customers that claim against this can return the items in its full original packaging,  for investigation. Should the item be unsatisfactory we will refund all monies including return costs up to a maximum of £3. If the item which has been returned is fine and as it should be, the product will be returned to the Customer and a charge of £3 will be applied to the account for postage and repackaging.
• We and our partners are solely in charge of checking the returned Damaged Products. The customer shall be responsible to deliver us the Damaged Product in the very same state they received it including all packaging to the specified return location.
• We send all packages via a fully tracked service. The tracking numbers are sent onto the Client after the dispatch of the item(s).
• We Beauty Tips, for the avoidance of doubt, will take the confirmed tracking of final delivery to the address stated on the order as 100% correct and final.